IT Manager - Share Market / Broking Industry

About the Role

• We are looking for an experienced IT Manager to own the entire technology infrastructure of our broking operations - servers, network, security and compliance.
• The role carries direct responsibility for trading-hour uptime, exchange and SEBI technology compliance, and the security posture of the organisation.
• Prior experience in a stock broking, depository participant or BFSI environment is essential.

Key Responsibilities

• Infrastructure & Systems
• Installation, configuration, patching and troubleshooting of Windows Server (AD, DNS, DHCP, Group Policy, file and print services) and Windows workstations
• Installation, hardening and troubleshooting of Linux servers used for trading, back-office and monitoring workloads
• Manage virtualisation, storage and backup infrastructure; verify and test restores regularly
• Administer Google Workspace - user lifecycle, security settings, 2FA, DLP, mail routing, archival and retention
• Day-to-day desktop, laptop, printer, dealer terminal and peripheral hardware/software support
• Manage UPS, power backup, server room environment and physical access controls
• Maintain accurate asset inventory, licence records and IT documentation
• Trading & Broking Applications
• Ensure availability and performance of trading platforms and dealer/CTCL terminals during market hours, including pre-market readiness checks and end-of-day processes
• Coordinate with RMS, back-office and DP teams on software issues, file uploads/downloads and exchange file processing
• Manage back-office application servers, databases and scheduled jobs; support day-begin and day-end activities
• Liaise with exchange technology desks, software vendors and ISPs for terminal approvals, ID mapping, leased lines, VSAT/backup links and issue escalation
• Support KYC, digital onboarding, e-sign, IBT/mobile trading and API integrations
• Network & Security
• Configure and manage firewalls, managed switches, routers, VLANs, VPN and site-to-site links across HO, branches and Authorised Persons
• Manage endpoint protection, EDR/antivirus, email security, patch management and privileged access
• Operate or coordinate with the SOC - log collection, SIEM alerts, incident triage, containment and closure
• Deploy and maintain server and network monitoring tools (uptime, bandwidth, latency, capacity, alerting)
• Maintain link redundancy and failover for trading connectivity
• IT Compliance & Audit (Exchange / SEBI)
• Arrange and close periodic VAPT and penetration testing; track remediation and submit reports within exchange timelines
• Ensure adherence to SEBI's Cyber Security and Cyber Resilience Framework and applicable NSE/BSE/MCX/NSDL/CDSL technology circulars
• Coordinate the annual/half-yearly System Audit with empanelled auditors and close observations
• Maintain log retention, audit trails, time synchronisation and record-keeping as prescribed by the regulator
• Report cyber incidents to exchanges and CERT-In within stipulated timelines
• Maintain and periodically test the DR/BCP plan, including live DR drills, documented RTO/RPO and sign-offs
• Maintain IT policies - access control, change management, password, BYOD, acceptable use - and evidence for inspections
• Support exchange inspections and internal audits with documentation and system evidence
• Management
• Lead and mentor the IT support team; define escalation matrix and response SLAs
• Manage vendors, AMCs, contracts and the IT budget
• Plan capacity, upgrades and new branch/AP IT rollouts

Required Skills & Qualifications

• Bachelor's degree in IT, Computer Science or related field (BE/BTech/BCA/MCA)
• 5+ years in IT infrastructure, with at least 2 years in a broking, depository participant or BFSI environment
• Strong hands-on Windows Server and Linux administration
• Practical firewall and managed switch configuration experience (Sophos, Fortinet, Cisco, SonicWall or similar)
• Working knowledge of cybersecurity practices, SOC/SIEM operations and VAPT processes
• Familiarity with SEBI/exchange IT and cyber-security compliance requirements
• Google Workspace administration
• Experience with monitoring tools (PRTG, Zabbix, Nagios, SolarWinds or similar)
• Sound hardware and software troubleshooting ability
• Strong incident handling, documentation and vendor coordination skills
• Ability to work under market-hour pressure with quick turnaround
• Skills : - Network Administrator,System Administrator,IT Manager,Windows Server Administration,Linux Server Administration,Cybersecurity,SOC,Security Operations Center,VAPT,Vulnerability Assessment and Penetration Testing,Firewall Management,Network Security,Managed Switches,Google Workspace Administration,GSuite Admin,Server Monitoring,Network Monitoring,IT Compliance,SEBI Compliance,Exchange Compliance,Stock Broking,Share Market,Capital Markets,BFSI IT,Trading Terminal Support,CTCL,Back Office Support,IT Infrastructure Management,Active Directory,IT Security,Disaster Recovery,BCP,System Audit,IT Asset Management,IT Helpdesk,Hardware Troubleshooting,IT Vendor Management,compliance,onboarding,firewall,sebi,nagios,linux,windows server,dns,firewalls,penetration testing,siem,change management,dlp,it support,kyc,trading platforms,trading