IT Manager -Infrastructure, Network & Security (Africa- Ghana)

IT Manager Infrastructure, Network & Security

Experience: 07 -15+ Years |

Location: Ghana, Africa

Key Responsibilities

• Manage overall IT infrastructure and operations across multiple locations.
• Manage LAN/WAN, VLAN, Wi-Fi, VPN, routers, switches and firewalls.
• Manage Windows/Linux servers, VMware, cloud infrastructure, backup and disaster recovery.
• Ensure cybersecurity, endpoint protection, vulnerability management and access controls.
• Manage ERP/business application infrastructure, IT systems and connectivity.
• Oversee IP Telephony, PABX, CCTV, access control and communication systems.
• Lead IT infrastructure projects, digital transformation, upgrades and system migrations.
• Develop and implement IT policies, SOPs, backup, DR and business continuity plans.
• Manage IT budget, CAPEX/OPEX, software licenses, hardware assets and AMC contracts.
• Manage and negotiate with vendors, ISPs and technology partners.
• Establish and monitor IT SLA, uptime, security and service-performance KPIs.
• Lead, mentor and develop the IT team and ensure effective helpdesk/user support.
• Conduct regular IT infrastructure audits, risk assessments and capacity planning.
• Provide technology recommendations to management for cost optimization, scalability and business growth.

Candidate Profile

• Bachelor's degree in IT/Computer Science/Computer Applications or equivalent.
• 0715+ years of experience in IT Infrastructure, Network & Security.
• Strong enterprise networking and cybersecurity experience.
• Experience managing multi-site IT operations and technical teams.
• Strong vendor, project and IT budget-management skills.
• CCIE/CCNP/CCNA, MCSE, Fortinet, VMware or ITIL certification preferred.