IT Manager / Head - Information Technology

Key Responsibilities

• Lead the overall IT infrastructure and technology operations of the University.
• Design, operate, and maintain a highly available on-premise IT environment.
• Manage physical servers, virtualization infrastructure, storage systems, network infrastructure, cybersecurity systems, and surveillance infrastructure.
• Plan IT capacity, upgrades, lifecycle management, redundancy, and infrastructure expansion.
• Establish and maintain technical standards, policies, documentation, and operational procedures.
• Coordinate with management, academic departments, administration, vendors, and internal IT teams.

Server & Virtualization Infrastructure

Networking

Firewall, WAF & Cybersecurity

CCTV & Surveillance Infrastructure

Backup, Storage & Disaster Recovery

Infrastructure Monitoring

Data Centre Operations

Enterprise Applications & Systems

Identity & Access Management

IT Operations & Governance

Vendor & Procurement Management

Team Management

Preferred Additional Knowledge

• SIEM
• SOC operations
• Zero Trust principles
• Network Access Control
• High-availability architectures
• Load balancers and reverse proxies
• Docker and containerized applications
• DevOps environments
• Automation and scripting
• Git-based deployment processes
• API architecture
• Enterprise database architecture
• IT audit and compliance

Educational Qualification

• B.E. / B.Tech / M.Tech / MCA / M.Sc. in Computer Science, Information Technology, Electronics, Networking, or a related discipline.
• Relevant technical certifications will be an added advantage.
• Preferred certifications may include CCNA / CCNP, VMware VCP, RHCE, Microsoft certifications, Fortinet, Palo Alto, Sophos, Check Point, CISSP, CISM, CEH, ITIL, or equivalent.

Ideal Candidate Profile

The ideal candidate should be capable of understanding the Universitys entire IT environment as one integrated infrastructure. The person should be comfortable discussing VMware cluster design with system administrators, VLAN and routing architecture with network engineers, firewall and WAF policies with security teams, CCTV bandwidth and retention calculations with surveillance vendors, storage and backup architecture with infrastructure teams, application availability with developers, hardware procurement with OEMs, and IT risks and investment priorities with University management.

The candidate should have sufficient technical depth to independently challenge vendors, validate technical proposals, identify poor architectural decisions, and guide the internal team during major infrastructure incidents

Key Skills / Naukri Keywords

IT Manager, Head IT, VMware, ESXi, vCenter, Firewall, WAF, CCTV, VMS, LAN/WAN, VLAN, Network Security, Backup, Disaster Recovery, Data Centre, Infrastructure Monitoring, IT Governance.