IT Helpdesk Professional

Skills Required:

- Basic in Networking concepts and troubleshooting

- Ability to diagnose and resolve hardware issues

- Familiarity with IT support tools and software

Job Responsibilities:

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware

- Install, configure, and maintain computer hardware, software, systems, networks, printers, and peripherals

- Troubleshoot and resolve issues related to network connectivity, operating systems, and software applications

- Monitor and respond quickly and effectively to requests received through the IT helpdesk

- Collaborate with team members to ensure timely resolution of issues and maintain high levels of customer satisfaction

Department: IT

Education: Diploma

Job Shift Type : Rotational Shift