IT Head

Role & responsibilities

IT Strategy & Governance

• Develop and execute the IT strategy aligned with business and regulatory requirements.
• Establish IT governance frameworks, policies, and best practices.
• Lead technology modernization and digital transformation initiatives.
• Prepare and manage IT budgets, forecasts, and resource planning.

Infrastructure & Cloud Management

• Manage on-premise and cloud infrastructure (AWS, Azure, or GCP).
• Ensure high availability, performance, and scalability of mission-critical systems.
• Oversee network architecture, servers, storage, databases, and endpoint management.
• Implement disaster recovery and business continuity plans.

Information Security & Risk Management

• Develop and maintain cybersecurity frameworks and controls.
• Implement security monitoring, vulnerability management, and incident response processes.
• Ensure protection of customer data, financial transactions, and critical business systems.
• Conduct security audits, penetration testing, and risk assessments.
• Manage identity and access management (IAM), endpoint security, and data encryption.

Regulatory Compliance

• Ensure compliance with RBI guidelines, PCI-DSS, ISO 27001, SOC 2, GDPR, DPDP Act, and other applicable regulations.
• Collaborate with internal and external auditors during compliance reviews.
• Maintain IT policies, procedures, and regulatory documentation.
• Support governance, risk, and compliance (GRC) initiatives.

FinTech Platform Operations

• Ensure seamless operation of payment gateways, banking integrations, APIs, and transaction processing systems.
• Monitor platform performance and system uptime.
• Manage production environments and release management processes.
• Support fintech products including lending, payments, wallets, digital banking, or wealth-tech platforms.

Vendor & Third-Party Management

• Manage relationships with technology vendors, cloud providers, payment partners, and security consultants.
• Evaluate and onboard technology solutions and service providers.
• Negotiate contracts, SLAs, and service agreements.

Team Leadership

• Build, mentor, and lead high-performing IT teams.
• Define KPIs and performance metrics.
• Foster a culture of innovation, security awareness, and continuous improvement.

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
• MBA/MCA preferred.
• 1218 years of IT experience, with at least 57 years in a leadership role within FinTech, Banking, NBFC, Payments, or Financial Services.

Required Technical Skills

• Cloud Platforms (AWS, Azure, GCP)
• Network & Infrastructure Management
• Cybersecurity & Information Security
• IT Governance & Risk Management
• Database Administration (SQL, PostgreSQL, MySQL)
• DevOps & CI/CD Practices
• API Management & Integrations
• Disaster Recovery & Business Continuity
• IT Service Management (ITSM)
• Monitoring & Logging Tools

Compliance & Security Knowledge

• RBI IT & Cybersecurity Guidelines
• PCI-DSS
• ISO 27001
• SOC 2
• DPDP Act (India)
• Cyber Security Frameworks (NIST, CIS)
• Audit & Compliance Management

Preferred Certifications

• CISSP
• CISM
• CISA
• ISO 27001 Lead Implementer/Auditor
• AWS Solutions Architect
• Azure Administrator
• ITIL Foundation/Expert
• PMP or Prince2

Key Competencies

• Strategic Leadership
• Stakeholder Management
• Regulatory & Compliance Awareness
• Risk Assessment & Mitigation
• Incident Management
• Vendor Negotiation
• Team Building & Mentoring
• Strong Communication Skills

Preferred candidate profile

1218+ Years in IT Infrastructure, Information Security, Cloud Operations, and Technology Management, preferably in FinTech, Banking, Payments, NBFC, or Financial Services organizations.

Preferred FinTech Experience

• Digital Lending Platforms
• Payment Gateways
• UPI/IMPS/NEFT/RTGS Integrations
• Banking APIs
• Wallets & Prepaid Instruments
• Fraud Monitoring Systems
• KYC/AML Technology Platforms
• Regulatory Reporting Systems