It Executive

Locations - Chandigarh, Vasai, Ambernath (Maharashtra), Kolkata and other locations (PAN INDIA)

Key Responsibilities

• Manage and provide day-to-day support for the e-Care/ERP system, including student, staff, attendance, fee, marks, library, timetable, and admission-related modules.
• Maintain and update student records, databases, school information, website, and mobile app, and coordinate with the concerned teams for technical issues.
• Monitor and respond to official emails, parent queries, online requests, complaints, and support requirements.
• Manage student attendance, SMS/voice communications, announcements, reminders, and other school communications through the e-Care system.
• Provide technical support for computers, networks, printers, biometric systems, and other e-Care equipment, coordinating with the technical team whenever required.
• Support teachers, school staff, parents, and management in using ERP/e-Care services and provide necessary guidance/training.
• Maintain school records, reports, documentation, backups, registers, and equipment/inventory accurately.
• Assist during PTMs, school events, assemblies, and help-desk activities, ensuring smooth e-Care operations and professional communication with parents and school staff.

Working Days: 6 Days (Mon-Sat)

Note: Looking for an immediate joiner