It Executive

IT Executive Hardware & Software

Location: D Y Patil School of Medicine, Ambi, Talegaon Dabhade, Pune

Job Description:

• Install, configure, maintain and troubleshoot desktop computers, laptops, printers, scanners, projectors, biometric devices and other IT hardware.
• Provide day-to-day hardware and software support to faculty, administrative staff, students and departments.
• Install, configure and maintain Windows OS, MS Office, antivirus, browsers, drivers and other institutional software.
• Troubleshoot LAN, Wi-Fi, internet connectivity and basic network-related issues.
• Manage user accounts, software installation, system updates, backups and basic data-security requirements.
• Maintain IT asset inventory, software licenses, AMC records and hardware maintenance records.
• Coordinate with vendors for hardware repairs, software issues, AMC and warranty-related services.
• Support smart classrooms, lecture halls, laboratories, library systems and other technology-enabled academic facilities.
• Ensure timely resolution of IT support tickets and maintain proper IT service and complaint records.
• Assist in implementing IT policies, cybersecurity practices, data backup procedures and access controls.
• Provide technical support during examinations, presentations, seminars, conferences and academic activities.
• Monitor system performance and recommend replacement/upgradation of obsolete hardware and software.
• Ensure IT systems remain operational and support the smooth functioning of the medical college.

Eligibility:
Graduate/Diploma in IT, Computer Science, Electronics or a related field, with 13 years of experience in hardware and software support. Freshers with strong technical knowledge may also be considered.

Key Skills: Hardware Troubleshooting, Windows, MS Office, LAN/Wi-Fi, Networking Basics, Printer & Peripheral Support, Software Installation, IT Asset Management, Antivirus & Backup, Vendor Coordination and User Support.