IT Executive- SAP S/4 HANA

We are looking for a technically strong and business-oriented IT Operations & SAP S/4HANA professional to manage day-to-day IT operations, enterprise applications, infrastructure, and SAP S/4HANA Public Cloud environments.

SAP S/4HANA Public Cloud

• Provide functional/technical support for SAP S/4HANA Public Cloud.
• Support SAP user administration, roles, access, configuration, and system-related activities.
• Coordinate with SAP implementation/support partners for incidents, enhancements, integrations, and system changes.
• Support SAP-related troubleshooting and issue resolution.
• Monitor integrations between SAP and other enterprise applications.
• Assist business teams in resolving SAP-related operational issues.
• Support SAP upgrades, releases, testing, change management, and documentation.

Technical Support & Troubleshooting

• Diagnose and resolve hardware, software, network, application, and system-related issues.
• Provide timely technical support to users across locations.
• Identify recurring issues and implement preventive measures.
• Maintain incident, problem, and resolution records.
• Coordinate escalation of critical issues with relevant technology partners

System Integration & Digital Transformation

• Support integration of SAP S/4HANA with other enterprise systems and applications.
• Work with business and technology teams to understand integration requirements.
• Support automation, digitalisation, and IT transformation initiatives.
• Participate in implementation of new IT solutions and business applications.

Qualifications

• Candidates should possess strong Information Technology and IT Operations skills, including experience managing enterprise systems and cloud-based environments.
• Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent SAP S/4HANA and infrastructure-related issues.
• Hands-on experience with SAP S/4HANA (Public Cloud) configuration, user management, and integrations is highly desirable.
• Knowledge of IT security practices, backup and recovery, and system monitoring tools is beneficial.
• Bachelors degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Relevant certifications in SAP, networking, or cloud technologies (e.g., SAP S/4HANA certifications, CompTIA Network+, cloud platform credentials)