IT Endpoint JAMF Engineer

About Position:

The IT Endpoint JAMF Engineer will be responsible for the design, engineering, and operation of modern endpoint management solutions, with a strong focus on macOS-based enterprise environments. This role supports a global workforce and plays a key part in driving secure, scalable, and user-centric endpoint management using JAMF. The engineer will collaborate closely with security, development, and IT support teams to enhance employee experience, mobility, and operational efficiency.

• Role: IT Endpoint JAMF Engineer
• Location: Pune
• Experience: 8 to 12 years
• Job Type: Full Time Employment

What You'll Do:

• Design, implement, and manage modern endpoint management solutions for macOS environments globally
• Administer and optimize JAMF Pro and its components including Composer, Recon, Remote, Imaging, and dashboards
• Create, test, and deploy application packages, patches, policies, and configuration profiles using JAMF
• Manage Apple DEP and VPP programs to support automated device enrollment and app distribution
• Operate, monitor, and support macOS endpoints for remote users using cloud-based management tools
• Integrate certificates, certificate authorities, and distribution points into endpoint workflows
• Provide advanced support to global IT helpdesk teams and ensure high first-call resolution rates
• Collaborate with Security, Development, Marketing, Sales, and Customer Care teams on endpoint initiatives
• Support developers by understanding their tooling needs and recommending optimal endpoint solutions
• Integrate third-party systems and applications into the macOS environment
• Follow documented procedures and operate within a process-driven, highly regulated environment
• Continuously improve endpoint performance, security posture, and user experience

Expertise You'll Bring:

• 5 to 8 years of progressive experience in IT infrastructure or endpoint management
• Minimum 3 years of hands-on experience managing macOS endpoints using JAMF
• Strong knowledge of macOS (Sierra and above)
• Expertise with JAMF Pro, including policies, configuration profiles, and self-service portals
• Experience with Apple DEP, VPP, and Enterprise Connect
• Understanding of Active Directory, networking, and storage concepts
• Experience managing iOS devices is a plus
• Proficiency in PowerShell scripting with ability to read, modify, and maintain scripts
• Experience working in geographically distributed, global IT teams
• Strong project and time management skills with ability to manage multiple initiatives
• Excellent communication, consulting, and stakeholder management skills
• Ability to adapt to changing priorities in fast-paced environments
• Strong documentation discipline and process adherence

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."