BENGALURU · FULLTIME
IT Desk Support Engineer
ISKCON
Bengaluru · onsite · Posted 51d ago
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Undisclosed1–2 yrsfulltimeBengaluru
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Section · 01
About this role
IT Desk Support Engineer Exp: 1-2 years Posted 14 hours ago
ISKCON Bangalore Rajajinagar
Department: Information Technology
About the Job
An IT Desk Support professional acts as the primary contact point for users experiencing technical problems, offering remote or on-site troubleshooting and system maintenance.
Key Responsibilities
- User Assistance: Answer incoming requests via phone, email, chat, or in-person visits.
- Troubleshooting: Diagnose and resolve hardware, software, and network connectivity issues.
- Ticket Management: Log, track, and update support requests in a ticketing system.
- Account Administration: Perform password resets, unlock user accounts, and set up new hire profiles.
- Escalation: Route complex or unresolved issues to higher-level engineering teams.
Required Experience and Skills
- Good knowledge on Windows systems & domain networks.
- Having an understanding of firewalls & security appliances.
- Hands-on knowledge on handling IT support tickets and managing teams.
- Good Communication skills (Written & Oral)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
HardwareTroubleshootingWindowsSystem maintenanceAppliancesSupport ProfessionalmanagementticketingInformation TechnologyIT Support
Section · Company
About ISKCON
ISKCON
Non-Profit
125
employees
1966
60 years old
Mayapur
India
₹3.7L PA avg
Avg at ISKCON
About
ISKCON is a global organization promoting spiritual practices and community development rooted in bhakti-yoga, addressing the need for cultural and spiritual connection.
Industries
Non-Profit
Employee ratings
10 reviews
3.9/ 5
Culture
3.9
Career growth
3.1
Work-life
3.9
Employees rate it well for
Overall Company39Company Culture37
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