IT&Data Product Analyst P2P

Job DescriptionThe IT Product Analyst - Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process. The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms.
This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience
Roles & ResponsibilitiesProduct & Service Management

Own and manage the P2P product backlog in line with business priorities

Ensure stability, performance, and continuous improvement of P2P solutions

Support product lifecycle management (enhancements, releases, decommissioning)

Drive adoption of standard/global solutions across markets
Business Partnership

Act as the primary IT contact for Procurement and Finance stakeholders

Translate business requirements into functional specifications

Challenge and standardize processes across entities
Application Support & Operations

Manage incident, problem, and change processes (ITSM framework)

Ensure SLA adherence and service quality

Coordinate support activities with internal teams and external partners
Continuous Improvement & Transformation

Identify automation opportunities (e.g., invoice processing, approvals)

Support digital transformation initiatives in P2P

Drive data quality and process standardization
Project Delivery

Support delivery of P2P-related projects and enhancements

Participate in testing cycles (SIT, UAT)

Ensure proper documentation and knowledge transfer
Scope

Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments)

Geographical Scope: Global
Tools & Technologies

SAP ECC / SAP S/4HANA
o MM (Materials Management)
o FI (Accounts Payable)
o Integration with procurement and finance processes

Coupa
o Source-to-Contract (S2C)
o Procure-to-Pay (P2P)
o Supplier management & invoicing

Supporting Tools[PC2.1][SK2.2]
o Service Management: ServiceNow
o Data & Reporting: Power BI, SAP BW
o Integration: Middleware (e.g., Mulesoft, SAP PI/PO)
o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management)
Technical RequirementMust Have

You are experienced in working in product-oriented environment

You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)

You have experience working with Business on new IT solution designs, including technologies research on the market,

You have strong understanding of P2P processes and data

You are accountable, proactive, able to adapt to change and think out-of-the-box

You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders

You are fluent in English (spoken and written)
Additional Responsibility

Desired 10 years of total experience with
a. 3-5 years' experience in Product Analysis/Business Analysis roles
b. At least 5 years' experience in SAP MM/FI or Coupa

Bachelor's degree in engineering, Information Technology, Business, or related field

Strong understanding of Order-to-Invoice business processes

Worked in Global FMCG company
Educational RequirementBachelor of Engineering
Preferred SkillsDomain->Supply Chain Management->Procure-to-Pay
Generic SkillsDomain->Sourcing & Procurement->Procurement, Spend Analysis, Vendor Management
Service LineInfosys Consulting