IT Customer Care Executive

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
• Provide technical support and troubleshoot hardware and software problems.
• Collaborate with internal teams to resolve complex customer issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services to effectively communicate with customers.

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