IT Customer Care Executive
Open Mind Services Ltd. · Hyderabad · onsite · Posted 57d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Troubleshoot technical issues and provide solutions to resolve customer complaints.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain a strong understanding of our products and services.
- Identify and escalate potential issues to senior management when necessary.
- Provide exceptional customer service and ensure customer satisfaction.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionCustomer CareCustomer Complaints
About Open Mind Services

Open Mind Services Ltd.
IT Services & Consulting
75
employees
2003
23 years old
Gurgaon
India
₹2.9L PA avg
Avg at Open Mind Services
About
Open Mind Services provides outsourcing solutions for healthcare call centers, enhancing patient and hospital customer interactions through specialized services.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.4/ 5
Culture
4.3
Career growth
3.5
Work-life
4.1
Employees rate it well for
Company Culture44Work-Life Balance44
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