CHENNAI · FULLTIME
IT CMDB/ ITAM Professional
Infosys
Chennai · onsite · Posted 1d ago
Sourced from
Undisclosed5–9 yrsfulltimeChennai
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Section · 01
About this role
Roles & Responsibilities"Own the IT CMDB strategy, design, implementation, daily operations, and adoption
Act as subject matter expert for:
Configuration Items discovery
Service mapping
Hardware Asset management, Software Asset Management, including lifecycle
Define, maintain, and govern relationships between Configuration Items through automated and manual processes
Ensure completeness, integrity, and accuracy of CMDB data"
" Coordinate CMDB implementation with the ServiceNow platform owner and external vendors
Manage CMDB integrations with third party tools (e.g. Intune, monitoring solution...)
Define KPIs, identify gaps, and drive continuous improvement actions
Enable and support other ITSM processes, especially Incident and Change Management
Collaborate with IT Security, IT Enterprise Architecture, External Service Providers, Regional IT, Finance, and Business Solutions teams
Drive CMDB adoption internally and externally through communication, documentation, training, procedures, and best practices
Support Incident Management activities when required"
Educational RequirementMCA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
Preferred SkillsTechnology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ConfigManagement->BMC Remedy CMDB,Technology->Infrastructure Security->IT Service Management->Servicenow
Service LineCloud & Infrastructure Services
"
Educational RequirementMCA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
Preferred SkillsTechnology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ConfigManagement->BMC Remedy CMDB,Technology->Infrastructure Security->IT Service Management->Servicenow
Service LineCloud & Infrastructure Services
Sourced from naukri
Section · 02
Skills
Incident ManagementCmdb Integrationsdaily operationsinfrastructure securityinfrastructure servicesCMDBHardware Asset ManagementintegrationsChange ManagementEnterprise ArchitectureIntunecloudArchitectureIT Securityfinance
Section · Company
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
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IT Services & ConsultingConsulting
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