IT Business Partner

The IT Business Partner - SCM is responsible for the development, product lifecycle management and support of Supply Chain applications globally covering Demand/Planning/Procurement processes

Application design, build and delivery

• Ensure in-depth technical understanding of SCM solutions, applications, and end to end business processes so as to have the capability to propose system changes, process transformations in line with the evolving business requirements. Need to have understanding of the three major applications IBP, SAP and PPDS.
• Evaluate new technologies, propose innovative solutions to deliver business objectives.
• Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.
• Keep monitoring of the Support packs, Version upgrade and patches of the all applications SAP, IBP, PPDS and C-IDS with the updated compatibility matrix.
• Kepping track of the security updates of all these applications

Engage with stakeholders

• Multi Functional teams across regions eg. Commercial teams, SCM Teams, Continuous Improvement etc. and also IT Business Partners and other IT Verticals.
• Regional Business Teams : Demand/Planning/Procurement digital transformation initiatives from technology/data perspective
• Work with Solutions, SCM teams to build a Data strategy to ensure we have comprehensive visibility of all SCM and Procurement processes and leverage the data to personalize future interactions, improve our ROI.

Strategy & Planning

• Understand current application landscape transformation, define Roadmap of enterprise applications needed to have best in class Demand/Supply/ Procurement processes across the globe.
• Determine opportunities to implement / scale applications across regions where there are similar business processes.
• Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.
• Secure budgets, resources and align timelines collaborating strongly with multi functional teams across Cipla

Project management & Execution

• Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
• Ensure that key performance indicators, success criteria are aligned with the desired outcomes