IT Business Development Specialist

We are looking for an IT Business Development Specialist with 1–2 years of relevant experience to join our team and drive business growth across international markets.

The ideal candidate will have hands-on experience in IT services, international client acquisition, Upwork, lead conversion, requirement gathering, proposal development, negotiation, and client communication.

This is a full-cycle business development role where you will be expected to manage opportunities from initial prospecting through to closure and commercial documentation.

Business Development & Lead Generation

• Identify and pursue new business opportunities across international markets.
• Generate and qualify leads through Upwork, direct outreach, inbound enquiries, and other relevant channels.
• Research prospects, understand their business needs, and identify opportunities where our IT services can add value.
• Develop and maintain a healthy sales pipeline through consistent prospecting and follow-ups.

Client Engagement & Requirement Gathering

• Communicate confidently with international clients through email, calls, and online meetings.
• Understand client objectives, business requirements, challenges, and project expectations.
• Conduct effective discovery discussions and gather complete project requirements.
• Work closely with technical teams to translate client requirements into clear and feasible solutions.

Proposals, Negotiation & Conversion

• Prepare compelling proposals, presentations, quotations, and commercial offers.
• Lead client discussions, presentations, negotiations, and follow-ups.
• Understand client concerns and provide appropriate solutions to move opportunities forward.
• Take ownership of opportunities through the complete conversion process and work towards successful closures.

Commercial & Sales Documentation

Prepare and manage professional business documentation including:

• Proposals
• Quotations
• Invoices
• Statements of Work (SOW)
• Requirement documents
• Contracts and agreements
• Other commercial documentation
• Ensure documentation is accurate, professional, and aligned with the agreed scope and commercial terms.

Hands-on experience with Upwork is essential.

You should be comfortable with:

• Identifying relevant projects
• Evaluating project requirements and opportunities
• Preparing customized proposals
• Effective Upwork bidding strategies
• Client communication and follow-ups
• Converting Upwork opportunities into successful engagements

• 1–2 years of experience in IT Business Development / IT Services Sales
• Proven experience working with international clients
• Strong understanding of IT services and software development
• Hands-on experience with Upwork
• Excellent verbal and written English communication
• Strong requirement-gathering and consultative communication skills
• Good negotiation and client relationship management abilities
• Ability to create professional proposals and commercial documentation
• Strong ownership and follow-through
• Ability to work independently and manage multiple opportunities