It Business Analyst
F(x) Data Labs · Ahmedabad · onsite · Posted today
About a minute. You'll make an account on the way through.
About this role
About the Role
We are looking for a versatile IT Business Analyst who can work across both our product and services lines of business. This is a hybrid role suited to someone comfortable switching between structured product discovery (feature definition, roadmaps, backlogs) and client-facing service engagements (scoping, process analysis, stakeholder management). You'll act as the bridge between business needs and delivery teams, translating ambiguous requirements into clear, actionable specifications.
Key Responsibilities
Product-side
- Gather, document, and prioritize product requirements from internal stakeholders, customers, and market feedback
- Write user stories, acceptance criteria, and functional specifications for engineering and design teams
- Support product roadmap planning by analyzing usage data, feature requests, and competitive trends
- Collaborate with Product Managers and UX teams during discovery and backlog grooming
Services-side
- Work directly with clients to understand business processes, pain points, and project objectives
- Conduct as-is/to-be process analysis and produce process maps, SOPs, and gap analyses
- Translate client requirements into scope documents, SOWs, or functional/technical specs for delivery teams
- Support pre-sales or proposal efforts with effort estimation and solution framing
Cross-cutting
- Act as liaison between business stakeholders, technical teams, and leadership
- Facilitate workshops, requirement-gathering sessions, and UAT cycles
- Create wireframes, flowcharts, and data models to support requirement clarity (e.g., using Visio, Lucidchart, or similar)
- Track project progress, flag risks/dependencies, and support prioritization decisions
- Prepare status reports, dashboards, and documentation for stakeholders at varying levels of seniority
Required Qualifications
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field
- 2+ years of experience as a Business Analyst, ideally with exposure to both product-based and service/client-delivery environments
- Strong skills in requirement elicitation, documentation (BRD/FRD/user stories), and stakeholder communication
- Working knowledge of Agile/Scrum and basic understanding of Waterfall/hybrid delivery models
- Proficiency with tools such as JIRA, Confluence, Excel/Google Sheets, and diagramming tools (Visio, Lucidchart, or draw.io)
- Analytical mindset with the ability to interpret data and translate it into business insights
- Excellent written and verbal communication skills; comfortable presenting to both technical and non-technical audiences
Preferred / Nice-to-Have
- Experience working in a consulting, IT services, or SaaS product company
- Exposure to SQL or basic data analysis/BI tools (Power BI, Tableau)
- Certification such as CBAP, CCBA, PSPO, or similar
- Familiarity with API/integration concepts if working alongside technical product teams
- Experience supporting pre-sales, RFPs, or client proposals
What Success Looks Like in This Role
- Requirements are clear, complete, and require minimal rework by delivery teams
- Stakeholders (internal and client-facing) trust the BA as an accurate translator of business needs
- Product and services initiatives stay aligned with business goals and timelines
- Documentation is consistently up to date and accessible to relevant teams
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