IT Business Analyst - Transport Management System
Rovy Solutions · Remote · remote · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
IT Business Analyst, Remote
Key Responsibilities :
- Analyze and document business requirements for Transportation Management System (TMS) implementations.
- Configure and customize MercuryGate TMS to meet client-specific needs.
- Conduct system testing, troubleshooting, and optimization to ensure high performance and reliability.
- Provide training and support to end-users on MercuryGate TMS functionalities.
- Manage integration efforts between MercuryGate TMS and other enterprise systems (ERP, WMS, etc.).
- Develop functional specifications and work with development teams to implement system enhancements.
- Monitor key performance indicators (KPIs) to assess TMS performance and recommend improvements.
- Ensure compliance with industry regulations and company policies within TMS configurations.
- Lead workshops and meetings with clients to gather requirements and present solutions.
- Support project management activities, including timelines, resource allocation, and risk management.
- Develop and maintain documentation, including user manuals and training materials.
- Collaborate with cross-functional teams to deliver comprehensive solutions.
- Stay up-to-date with the latest MercuryGate TMS technologies and industry trends.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology or a related field.
- 3+ years of experience with TMS solutions, preferably MercuryGate.
- Strong knowledge of supply chain management and best practices.
- Experience with SQL and data analysis tools.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
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