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    Job · 18859377

    SM Associates Risk Management logo

    IT Assistant

    SM Associates Risk Management · Chennai · onsite · Posted 29d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    Manage branch IT infrastructure, dialer systems, SFTP data feeds, hardware maintenance, and tech support.
    The IT Assistant ensures seamless technological uptime across our central dialer center and 20 regional branch offices. You will manage hardware, local networks, user credentials, and data security protocols.


    Responsibilities
    • Maintain office computers, VoIP call center headsets, printers, and network routers.
    • Manage user credentials, dialer agent logins, and email accounts.
    • Assist in secure SFTP client data file transfers adhering to ISO 27001 data security norms.
    • Troubleshoot hardware, software, and LAN/WAN connectivity issues for staff.
    • Maintain inventory logs of IT hardware, software licenses, and CCTV systems.


    Requirements
    • Diploma or B.Sc / BCA in Information Technology, Hardware Networking, or Computer Applications.
    • 1+ years experience in desktop support, IT troubleshooting, or network administration.
    • Basic knowledge of Windows Server, VoIP/SIP dialers, and network security.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    DialerIso 27001IT HardwareCall CenterNetwork SecurityDesktop SupportIt TroubleshootingNetwork AdministrationData SecuritymaintenanceAdministrationInformation TechnologyIT InfrastructureIT SupportHardware MaintenanceCCTV

    About SM Associates Risk Management

    SM Associates Risk Management logo

    SM Associates Risk Management

    ₹3.4L PA avg

    Avg at SM Associates Risk Management

    About

    SM Associates Risk Management is a Chennaibased firm specializing in collections, recovery, and compliancedriven risk solutions for banks, NBFCs, housing finance companies, and asset reconstruction firms. With over two decades of expertise, it provides services such as telecalling, field recovery, verification, fraud control, and SARFAESI enforcement. Career opportunities include positions in collections, compliance, and analytics, reflecting its commitment to lawful, technologyenabled financial risk management and supporting institutions in resolving delinquent portfolios.

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    3.9

    Career growth

    3.6

    Work-life

    3.9

    Employees rate it well for

    Job Security39Overall Company39

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    IT Assistant · waiting for your command