IT Analyst

EXPERIENCE : 2 to 7 + years JOB DESCRIPTION OVERVIEW The IT Analyst serves as a crucial link between business needs and technology solutions, analyzing requirements, designing processes, and supporting system implementations. This role involves problem-solving, data analysis, and ensuring that IT systems effectively support organizational objectives. KEY ACCOUNTABILITIES

• Gather, analyze, and document business requirements, translating them into functional and technical specifications for IT solutions.
• Perform data analysis to identify trends, issues, and opportunities for process improvement and system optimization.
• Support the implementation, testing, and deployment of new IT systems and enhancements, ensuring alignment with business needs.
• Provide ongoing support, troubleshooting, and training to end-users, maintaining system integrity and user satisfaction. QUALIFICATIONS Required
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Experience in an IT Analyst or similar role.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in data analysis tools and methodologies. Preferred
• Experience with specific business applications (e.g., ERP, CRM).
• Knowledge of project management methodologies.
• Relevant certifications (e.g., CBAP, ITIL)