Invoice To Cash - Team Lead

Job Summary

Kenvue is currently recruiting for a: Invoice to Cash - Team Lead. Role reports to: Cash Applications Senior Manager. Location: Bangalore, Karnataka, India. Work Location: Hybrid.

Responsibilities

Leadership and People Management

• Provide guidance and support to the core team, acting as a point of escalation when needed
• Help promote a culture of compliance and proactive root cause problem-solving

Drive Operational Excellence

• Help execute against key KPIs and targets as set by the team manager
• Support enterprise technology implementation and deployment
• Ensure all processes are compliant with internal and external audit requirements.

Credit Management Oversight

• Assess customer creditworthiness and assign risk ratings.
• Set and approve credit limits based on customer needs and risk.
• Manage customer credit holds and communicate status updates.
• Document all assessments and update customer records regularly

Collections Management Oversight

• Manage new customer setups and assign profiles to collections specialists.
• Generate and review collections worklists for timely follow-ups.
• Send correspondence and past due notices to maintain payment schedules.
• Assess high-risk accounts, initiate final demand notices, and assign to collection agencies as needed.
• Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly.

Cash Applications Oversight

• Receiving of remittance advice
• Receiving and posting payments
• Contacting customers for missing remittance details
• Processing receipts and allocating cash
• Processing payment rejections
• Creation and validation of customer refunds as necessary
• Posting/reconciling AR activity to the general ledger

Deductions/Dispute Management Oversight

• Identification of customer deductions
• Collection of support documentation
• Root cause analysis and deduction resolution
• Process deduction adjustments and write-off balances
• Reporting & Analytics

What We Are Looking For

Required Qualifications

• Bachelor s degree in finance, accounting, or related field.
• Minimum of 4-6 years of relevant Finance experience, preferably with exposure across Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and/or AR Reporting
• Experience working in shared services or a global business services environment.
• Fluent in English, with excellent communication and stakeholder management skills
• Ability to work individually and in a team-oriented environment.
• A can-do attitude and ability to work on multiple tasks with minimal supervision.
• Ability to work under pressure with excellent problem-solving skills.

Desired Qualifications

• Professional designations such as MBA, CPA, or CMA or working towards the designation would be an advantage but not required
• Proficiency in ERP systems (SAP or equivalent) and cash application tools (e.g., HighRadius).
• Knowledge of automation tools and technology used in financial operations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.