Investigation Associate, Middle Mile Product & Technology
Amazon Prime Video · Not specified · onsite · Posted 29d ago
About a minute. You'll make an account on the way through.
About this role
Description
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification. Flexible to work in 24x7 shift and flexible week-offs
Key job responsibilities
- Conduct investigations
- Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Knowledge to systematically escalate problems or variance in the information
- Experience to follow through on the resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
A day in the life
- Meet productivity, quality and other hygiene metrics/ goals
- Share inputs for SOP enhancements
Basic Qualifications
- Bachelor's degree
Preferred Qualifications
- Bachelor's degree in any field of study
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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About Amazon Prime Video
Amazon Prime Video
350
employees
2006
20 years old
Seattle
United States
₹7L PA avg
Avg at Amazon Prime Video
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