Intune MDM Specialist

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.

Position: Intune MDM Specialist

Location: Hyderabad/Bangalore/Noida/Gurgaon/Chennai/Pune

Work Type: Onsite

Job Type: Full Time

Job Description:

• Systems Engineering Associate – MDM & Endpoint (Grade 7)Experience
• 5–7 years of experience in Endpoint Management and Mobility support.
  
  

Overview:

• This role focuses on hands-on operational support for MDM and Endpoint services, supporting day-to-day activities and issue resolution under senior guidance.
  
  

Key Responsibilities:

MDM & Endpoint Management

• Support Mobile Device Management (MDM) and Endpoint services using Microsoft Intune and other UEM tools.
• Manage and support devices across iOS, Android, Windows, and macOS platforms.
• Support MEM, MAM, MCM policies, device enrollment, compliance, and security configurations.
  
  

Operations & Support

• Provide L1/L2/L3 support based on role scope for endpoint and mobility services.
• Troubleshoot device, application, and policy-related issues.
• Follow ITIL-based incident, problem, and change management processes.
  
  

Implementation & Projects

• Support endpoint deployments, upgrades, and onboarding activities.
• Execute tasks related to Windows 10/11 upgrades, Autopilot, and device lifecycle management.
• Assist with automation, documentation, and reporting activities.
  
  

Collaboration & Documentation

• Work closely with team members and cross-functional teams.
• Maintain accurate documentation, SOPs, and knowledge articles.
• Provide regular updates and communicate effectively with stakeholders.
  
  

Required Skills:

• Microsoft Intune / Endpoint Manager
• Airwatch
• Windows 10/11, iOS, Android, macOS
• Basic PowerShell scripting
• Understanding of ITIL processes
• Strong communication skills
  
  

TekWissen® Group is an equal opportunity employer supporting workforce diversity