Interview-Teller / Welcome Desk-South Kolkata-Tomorrow-14th Aug

Key Responsibilities

• Greet customers and provide frontline assistance at the counter.
• Handle cash transactions such as deposits, withdrawals, cheque deposits, and cash transfers.
• Verify customer identity and follow all KYC and compliance procedures.
• Count, manage, and balance cash in the drawer at the beginning and end of each shift.
• Process payments for loan installments, credit card bills, and utility bills.
• Issue demand drafts, pay orders, and cashiers cheques when required.
• Handle cheque encashment, cheque verification, and basic clearing activities.
• Maintain accuracy in data entry and update all transactions in the banking system.
• Assist customers with basic service requests such as passbook updates or account information.
• Identify opportunities to crosssell bank products like savings accounts, digital banking, insurance, and loans.
• Maintain confidentiality and report any suspicious transactions.
• Follow branch cashhandling, safety, and security protocols.

Skills Required

• Excellent communication and interpersonal skills.
• Customercentric attitude with a polite and welcoming approach.
• Basic knowledge of banking products and services.
• Ability to handle customer rush and multitask smoothly.
• Good grooming and professional presentation.