Interns -Admissions

Job Description :Inters -Admissions

Organization: International College of Financial Planning (A college of Bajaj Capital Ltd group)
Website: www.icofp.org
Position: Intern -Admissions
Department: Sales (Admissions / Student Counselling)
Location: New Delhi Okhla Phase II
Employment Type: Internship

About ICOFP
International College of Financial Planning (ICOFP) is a specialised finance education institution offering programs including CFP & ACWM with a strong focus on financial planning, wealth management and industry-oriented education.

Job Summary
We are looking for a dynamic and enthusiastic Interns to support the Admissions Team in student outreach, lead management, counselling coordination and admission-related activities.

The intern will get practical exposure to the complete admissions cycle, from lead generation and follow-up to counselling, application and admission closure.

Key Responsibilities

• Contact prospective students through phone calls, email and other communication channels.
• Follow up with leads generated through digital campaigns, website enquiries, walk-ins and other sources.
• Understand students' educational background, career interests and requirements.
• Provide basic information about ICOFP courses, eligibility, admission process, duration and career opportunities.
• Coordinate with the Admissions/Counselling team for detailed student counselling.
• Maintain and regularly update lead information in the CRM/lead management system.
• Track follow-ups, applications, counselling sessions and admission status.
• Schedule counselling calls/meetings and assist the team in coordinating student interactions.
• Follow up with interested candidates for application completion and required documents.
• Assist in converting qualified leads into applications and admissions.
• Maintain daily calling and follow-up reports.
• Participate in admission campaigns, seminars, webinars, student engagement activities and other promotional initiatives.
• Coordinate with internal teams to ensure a smooth admission experience for students.
• Handle prospective student queries professionally and escalate complex queries to senior counsellor.
• Ensure timely follow-up with prospective students and maintain accurate records.

Candidate Profile

• Graduate or pursuing graduation in any discipline.
• Freshers are welcome to apply.
• Good verbal and written communication skills.
• Comfortable speaking with students and parents over the phone.
• Good interpersonal and convincing skills.
• Basic knowledge of MS Office/Google Workspace.
• Comfortable working with CRM/lead-management systems.
• Positive attitude, willingness to learn and target-oriented approach.
• Ability to work independently as well as with a team.
  

Key Skills:
Communication | Tele-counselling | Lead Follow-up | Student Counselling | Sales & Conversion | CRM Management | MS Excel | Relationship Management | Time Management

Key Performance Indicators (KPIs)

• Number of calls made and follow-ups completed.
• Lead response and follow-up rate.
• Counselling appointments scheduled.
• Qualified leads generated.
• Applications initiated/completed.
• Admission conversions.
• Accuracy and timely updating of CRM records.
• Daily/weekly reporting and follow-up discipline.

What the Intern Will Gain

• Practical exposure to the education/admissions industry.
• Hands-on experience in counselling and lead management.
• Understanding of the complete student admission lifecycle.
• Experience with CRM and sales management processes.
• Development of communication, negotiation and relationship-management skills.
• Exposure to finance-focused professional education and career pathways.

Reporting To: Admissions Manager / Senior Admissions Counsellor

Work Location: ICOFP, E-47/12, Okhla Industrial Area, Phase-2, New Delhi 110020.

Please connect with undersigned for further process:

Regards,

Nishant Negi

Team -HR

Call & What's App -[phone removed]

E-Mail Id :[email removed]