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    Job · 21692438

    MUMBAI · FULLTIME

    International Voice Process - Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    Mumbai · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹3.0L - ₹6.5L PA0–4 yrsfulltimeMumbai

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED


    Key Responsibilities:

    - Voice Process/Chat Process

    - Provide excellent customer service to clients across different time zones

    - Resolve customer queries effectively and efficiently

    - Demonstrate strong communication and interpersonal skills


    LOCATION : Mumbai

    NOTE- ONLY MUMBAI CANDIDATES CAN APPLY


    Eligibility:

    - Graduate/Undergraduate degree

    - Freshers with excellent communication skills can apply (no prior experience required)

    - Candidates with 0-12 months of international voice process experience are also welcome to

    Apply


    Selection Process:

    - HR Interview

    - VNA (Voice and Accent) Assessment

    - Ops Interview


    Compensation:

    - Experienced Candidates: Up to 6.5 LPA (depending on your last CTC and performance in the interview and process)


    Shift Requirements:

    - Candidates should be comfortable working rotational shifts 24*7


    Perks and Benefits:

    - One-way cab facility (for addresses within designated boundaries)

    - Quick onboarding process

    - Competitive benefits package


    Apply now:

    CONTACT: [phone removed] Diya Kaur

    HR Team Tech Mahindra


    Sourced from naukri

    Section · 02

    Skills

    Customer ServiceSales ProcessUK ProcessFluent EnglishCanadian ProcessInbound ProcessInternational Voice ProcessInternational BPOAustralian ProcessRetention

    Section · Company

    About Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3L – ₹6.5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    International Voice Process - Tech Mahindra · waiting for your command