International Voice Process QA/Team leader
Convergys India Services Private Limited · Delhi · onsite · Posted 6d ago
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About this role
WE ARE HIRING | MULTIPLE OPENINGS!
We are hiring talented professionals for Quality Analyst and Team Leader positions at TaskUs.
Job Locations: Noida | Indore
Open Positions & Salary:
Quality Analyst (QA)
Noida
Salary: Up to 5.20 LPA
Team Leader (TL)
Noida
Salary: Up to 6.25 LPA
Team Leader (TL)
Indore
Salary: Up to 7 LPA
Mandatory Requirements for Team Leader:
- International Voice Process experience is required.
- Blended Process experience is also acceptable.
- Minimum 1 year of Team Leader experience on paper.
- Strong team management and leadership skills.
- Knowledge of SLA, KPI, CSAT and quality metrics.
Preferred Candidate Profile:
- Experience in international BPO / customer experience operations.
- Candidates from MNCs and reputed BPO organizations are encouraged to apply.
- Strong communication and problem-solving skills.
Interested candidates can share their updated CV at:
[HIDDEN TEXT]
[phone removed]
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About convergys india services

Convergys India Services Private Limited
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