HYDERABAD · FULLTIME
International Voice Process | Foundever |

Sitel
Hyderabad · onsite · Posted 12d ago
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Section · 01
About this role
Job Title: International Voice Process.
Location :- Hyderabad
Shift: Night Shifts.
Job Description: We are looking for dedicated individuals to join our team as International voice process as an Customer Support Executives with Excellent communication.
Eligibility Criteria:
- Fresher or any BPO related experience. (10+2 undergraduates can apply)
- Excellent verbal communication skills in English.
- Ability to work night shifts.
- Work from office.
Key Responsibilities:
- Responding promptly to customer inquiries.
- Troubleshooting and resolving product issues and concerns.
- Ensuring customer satisfaction and providing professional customer support.
- Handle international customer calls, emails, and chats with a focus on providing excellent customer service.
- Resolve customer queries related to products/services offered by the company.
- Work in an international call center environment with exposure to diverse cultures and time zones.
- Develop strong communication skills to effectively handle complex customer issues.
- Meet performance targets set by the organization.
Perks and benefits:-
- Performance-based Monthly & quarterly incentives.
- Health insurance and other benefits.
- Two-way transportation
If you meet the above criteria and are eager to be part of a dynamic team, please send your resume via WhatsApp or call at
[phone removed] (Sanjana HR)
[contact in between MON - FRI, 11 : 30 AM to 6 30 Pm ]
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Section · 02
Skills
Section · Company
About Foundever

Sitel
BPO
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1985
41 years old
Mumbai, Maharashtra
India
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