International Voice Process Executive
Angel Consultancy Mumbai · Mumbai · onsite · Posted 1d ago
₹2.2L - ₹4.5L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions.
- Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain accurate records of all interactions with customers using CRM software.
Desired Candidate Profile
- 0-5 years of experience in BPO/Call Centre environment.
- Excellent communication skills with ability to handle international process calls.
- Proficiency in CSE (Customer Service Executive), CSA (Customer Support Agent), Blended Process, Voice Process, Email Support & Chat Support.
- Salary start from 20000 to 40000 depnding on your work experience and communication skills
- interested candidaets call now
- HR Bushra [phone removed]
- Sana [phone removed]
Sourced from naukri
Skills
Customer ServiceCustomer Retentioncustomer satisfactionCustomer SupportcseSolving QueriesCustomer QueriesEmail SupportCustomer HandlingcsaEscalationsInternational ProcessComplaint Handlingvoice processChat SupportVoice SupportBlended Process