International Voice Process Executive

Hiring for International Voice Process -Graduates with 1yr Experience with PF deduction Mandatory

Locations: Gurugram, Haryana

Bangalore, Karnataka (Work from Office)

Shift: Night Shift (US/International Time Zones)

Process: 1-Round Virtual Interview

Job Overview

We are looking for customer-focused professionals to join our operations team in Gurugram and Bangalore.

In this role, you will handle customer inquiries across channels (Calls, Emails, Chats), resolve Tier 2 support issues, and ensure a high standard of client satisfaction.

Key Responsibilities

• Handle inbound customer interactions (Calls, Emails, Chats) and maintain accurate interaction logs in tracking software.

Eligibility Criteria & Requirements

• Education: Graduation / Bachelor's degree is mandatory (15 years of formal education).
• Experience: Minimum 1 year of experience in customer support, BPO, or service operations.
• Shift Flexibility: Must be comfortable working full night shifts aligned with US/International time zones (rotating days off).
• Communication: Excellent verbal and written English communication skills.
• Technical Skills: Familiarity with ticketing tools (e.g., ServiceNow, Zendesk, or similar ERPs) and MS Office Suite.

Interview Process

• 1 Virtual Round

For More Details Call Saffa @[phone removed]