International Voice Process Executive

Job | Experience - Job openings for international voice process in Bangalore,

* Skills: Excellent Communication

* Location: Bangalore

* Work Timings: only Night shift

* Number of positions: 100

* Interview Mode: Virtual mode

•Salary: 60,000

•Experience: 1 to 4 years

* Qualification: Graduate

* Key Responsibilities

* Handle inbound and outbound customer calls for international clients, providing support on HR-related queries, document uploads, onboarding issues, and operational requests.

* Resolve customer issues efficiently while ensuring a high level of customer satisfaction and adherence to service standards.

* Accurately document customer interactions, maintain detailed case records, and update CRM systems in a timely manner.

* Communicate clearly and professionally in English, ensuring a positive and seamless customer experience.

* Consistently achieve key performance indicators (KPIs), including quality, productivity, customer satisfaction, and service-level targets.