International Voice Process Executive

Role Overview :

We are looking for passionate and customer-focused professionals for the position of International Voice Support. The ideal candidate should possess excellent communication skills, strong customer service orientation, empathy, sympathy, and problem-solving abilities to deliver a world-class customer experience.

Key Responsibilities :

Customer Support

• Handle customer interactions through voice calls, emails, and other support channels.
• Resolve customer queries efficiently while maintaining service quality standards.
• Provide accurate information regarding ChargePoint products, services, charging stations, accounts, and payments.
• Troubleshoot basic technical issues and guide customers towards resolution.

Required Skills & Qualifications :

Educational Qualification

• Graduate/Undergraduate (as per company requirements).
• ONLY LOOKING FOR IMMEDIATE JOINERS

Skills Required

• Excellent verbal and written English communication skills.
• International voice support exp. is Mandate.
• Strong email writing and business communication skills.
• Exceptional customer service and customer engagement abilities.
• High level of empathy, sympathy, patience, and professionalism.
• Good analytical and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer knowledge and familiarity with CRM/ticketing tools.

Drop your CV - [email removed] ( [phone removed]) / [email removed]

Subject line - International voice support - Chennai