International Voice Process Executive

Role & responsibilities

Job Responsibilities:

• Handle inbound calls from international customers.
• Understand customer concerns and provide effective resolutions.
• Deliver exceptional customer service through professional communication.
• Ensure first-call resolution and high customer satisfaction.
• Work in rotational night shifts aligned with US timings.

Eligibility Criteria:

• Education: HSC, Undergraduates, Graduates, and Postgraduates.
• Experience: Freshers as well as experienced candidates are welcome to apply.
• Excellent verbal communication skills in English.
• Comfortable working in rotational night shifts.
• 5 working days per week with 2 rotational week-offs.

Interview Process:

1. HR Round
2. SVAR Assessment
3. Operations Round

Work Location: - Tech Mahindra Limited Phase 2, Electronic City, Bengaluru- 560100

Perks & Benefits

• Cab facility available for both pick-up and drop (within the service radius).
• Excellent career growth opportunities.
• Dynamic and professional work environment.

Apply Now

Share your updated CV at:

Diksha Vij
[phone removed]
[email removed]

OR

[email removed]

Freshers and experienced candidates are encouraged to apply.