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    Job · 11519964

    IntouchCX logo

    International Voice Process Executive

    IntouchCX · Hyderabad · onsite · Posted 69d ago

    ₹1.8L - ₹4.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Voice Process Hyderabad

    Position: International Voice Process Executive
    Location: Hyderabad
    Experience: 1–6 Years
    Salary: Up to 4 LPA
    Shift: Night Shifts
    Interview Mode: Offline – Face-to-Face Only

    Job Description

    We are hiring experienced professionals for an International Voice Process in Hyderabad. Candidates should have excellent communication skills and the ability to interact confidently with international customers.

    Key Responsibilities

    • Handle inbound/outbound customer interactions with international clients.
    • Resolve customer queries professionally and efficiently.
    • Maintain high standards of customer service and communication.
    • Follow process guidelines, quality standards, and company policies.
    • Accurately document customer interactions and update relevant systems.
    • Achieve assigned productivity and quality targets.

    Candidate Requirements

    • Minimum 1 year to 6 years of experience in an international voice/customer service process.
    • Excellent spoken English and communication skills are mandatory.
    • Strong interpersonal and customer-handling skills.
    • Comfortable working in night shifts and rotational schedules, if required.
    • Good problem-solving and active-listening skills.
    • Immediate joiners / candidates with short notice periods are preferred.

    Compensation

    Maximum Package: 4 LPA

    Interview Details

    Interview Mode: Offline / Face-to-Face
    Location:
    2A, RahejaMindspace IT Park, 4th & 5th Floor, Maximus Towers, HITEC City, Madhapur, Telangana – 500081

    Important: Candidates must be comfortable attending the interview in person. No virtual interviews.

    Keywords

    International Voice Process | Customer Support | International BPO | Voice Process | Customer Service | Hyderabad Jobs | Night Shift | International Calling | BPO Jobs

    mention HR Vishnu

    Sourced from naukri

    Skills

    International Voice Processinboundvoice process

    About IntouchCX

    IntouchCX logo

    IntouchCX

    BPO

    3.3k+

    employees

    2001

    25 years old

    Winnipeg, Manitoba

    Canada

    ₹1.8L – ₹4L PA

    This role

    About

    We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.

    Industries

    BPOBPO/KPO

    Employees rate it well for

    Senior Management277Salary270Job Security173Work Environment147Work Culture113

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