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    Job · 18504722

    Sitel logo

    International Voice Process Executive // Foundever

    Sitel · Hyderabad · onsite · Posted 32d ago

    ₹2.8L - ₹3.2L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Title: International Voice Process.


    Location :- Hyderabad


    Shift: Night Shifts (Rotational Shifts)


    Salary: 3 LPA Freshers

    3.4 LPA Exp (12 and more months of exp needed)


    Job Description: We are looking for dedicated individuals to join our team as International voice process as an Customer Support Executives with Excellent communication.


    Eligibility Criteria:


    Fresher or any BPO related experience. (10+2 undergraduates can apply)

    Excellent verbal communication skills in English.

    Ability to work night shifts.

    Work from office.


    Key Responsibilities:


    Responding promptly to customer inquiries.


    Troubleshooting and resolving product issues and concerns.


    Ensuring customer satisfaction and providing professional customer support.


    Handle international customer calls, emails, and chats with a focus on providing excellent customer service.


    Resolve customer queries related to products/services offered by the company.


    Work in an international call center environment with exposure to diverse cultures and time zones.


    Develop strong communication skills to effectively handle complex customer issues.


    Meet performance targets set by the organization.


    Perks and benefits:-


    Performance-based Monthly & quarterly incentives.

    Health insurance and other benefits.

    Two-way transportation


    If you meet the above criteria and are eager to be part of a dynamic team,

    please send your resume via WhatsApp or call at [phone removed]

    Timings: 11am to 6pm

    Sourced from naukri

    Skills

    International VoiceVery Good Communication SkillsUs Voice ProcessInternational Call CenterUS ProcessInternational Voice ProcessCommunication SkillsInternational BPOUs CallingGood Communication In EnglishBpo Voice

    About Foundever

    Sitel logo

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    ₹2.8L – ₹3.3L PA

    This role

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    International Voice Process Executive // Foundever · waiting for your command