International Voice Process Executive - Customer Support

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Job Title: International Voice Process Executive - Customer Support

Location: Hyderabad

Experience: 2-4 Years

Qualification: Any Graduate (Mandatory)

Employment Type: Full-Time

Job Description

We are hiring experienced Customer Service Professionals for an International Voice Process role.

The ideal candidate should possess excellent verbal communication skills, a customer-centric approach, and prior experience handling international customer interactions.

Key Responsibilities

• Handle inbound/outbound customer calls for international clients.
• Resolve customer queries efficiently while maintaining high customer satisfaction.
• Demonstrate active listening and effective problem-solving skills.
• Maintain accurate records of customer interactions.
• Meet quality and productivity targets.

Mandatory Requirements

Any Graduate

2-4 years of Customer Service experience

Experience in International Voice Process / International Customer Support

Excellent English communication skills (Verbal & Written)

Neutral accent and strong conversation skills

Ability to handle challenging customer situations professionally

Comfortable working in rotational shifts/night shifts

Preferred Skills

• Strong interpersonal skills
• Customer-first attitude
• Quick learner
• Good typing and documentation skills