{"@context":"https://schema.org","@type":"JobPosting","title":"International Voice Process (Excellent communication)","description":"

Please share your updated resume on swapnil.sharma@nlbtech.in or call on 9897330800

Apply if you have excellent communication & all education & employment documents.

Rounds of Interview -

1. Versant Test - Required Score - 60

2. Ops Round

Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
Walk customers/ Provide navigational support on self-service portal
Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
Place outbound calls to customers when required in line with Client / Company guidelines
Work productively whilst maintaining exceptional call/data quality standards in line with targets
Contribute to the team through open and regular communication with peers / supervisors
Adhere to all company or departmental policies and procedures (personnel and operational)

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