{"@context":"https://schema.org","@type":"JobPosting","title":"International Voice Process - Escalation Management (Experienced)","description":"

Greetings from Sutherland!!!

We are hiring candidates for the International Voice Process - Escalations (EXPERIENCED)

Job Criteria:

1) Immediate joiners required.

2) Excellent verbal communication skills in English.

3) Mandatory to have international call-taking experience.

4) Needs to have experience in handling escalation calls.

5) Knowledge on AHT's and SLA's

Shift Timings & Off: 5-day work week with rotational shifts, predominantly night shifts

Compensation: CTC: 3.75 LPA to 7 LPA (varies based on candidate experience)

Additional Information: Work from the office. Two-way cab facility available up to a 25 km radius from the office based on the shift timings.

Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur,

Chennai Landmark: Opposite Perungalathur Railway Station

If interested, please call HR Tejas at 7812895508 or send your CV through WhatsApp. You can also email me at Tejas.RaviKumar@sutherlandglobal.com

Disclaimer:

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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