Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 15342646

    Job Shop logo

    International VOICE Process | Customer Support

    Job Shop · Bengaluru · onsite · Posted 50d ago

    ₹2.5L - ₹6.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    WERE HIRING

    INTERNATIONAL VOICE PROCESS | CUSTOMER SUPPORT

    Greetings from JobShop
    India's Largest BPO Recruitment Company


    Position: Customer Support Executive
    Location: Bangalore
    Process: US / International Voice Process
    Shift: US / Night Rotational Shifts
    Working: 5 Days Working | 2 Rotational Offs


    WHO CAN APPLY?

    Freshers & Experienced Candidates
    12th Pass / Graduates
    Excellent spoken English
    Good communication & interpersonal skills
    Candidates with domestic voice experience can also be considered


    JOB RESPONSIBILITIES

    Handle customer queries through voice calls
    Assist customers with orders, deliveries & account-related concerns
    Troubleshoot and resolve customer issues
    Provide professional and customer-focused support
    Maintain customer satisfaction and achieve quality/CSAT targets
    Update customer information and interaction details in the system


    SALARY & INCENTIVES

    Freshers: 21,000 + 4,000 Night Allowance
    Experienced: 30% Hike

    Performance Incentives: 6,000 12,000
    CSAT Incentive: $3 per CSAT
    No restriction on the number of CSATs released

    2-Way Cab Facility available for eligible night-shift timings.


    INTERESTED?

    HR Daniel
    [phone removed]


    Unable to connect?
    JobShop Recruitment Team: [phone removed]

    Walk-In / Direct Visit:
    JobShop
    485, 4th Floor, BMR Complex

    Limited Openings Apply Now!

    Sourced from naukri

    Skills

    Customer ServiceCSATInternational CallingCustomer SupportcseCustomer CareCcaSolving QueriesCustomer HandlingUs Voice ProcessInternational Call CentericseInternational Voice ProcessCustomer RelationshipInternational BPObpoVoice SupportBpo Voice

    About Job Shop

    Job Shop logo

    Job Shop

    51-200

    employees

    1998

    28 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.3L PA avg

    Avg at Job Shop

    ₹2.5L – ₹6.5L PA

    This role

    About

    Jobshop

    Contact number: 7975182408

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.3

    Career growth

    2.9

    Work-life

    3.2

    Employees rate it well for

    Skill Development43Company Culture42

    Find them on

    WebsiteAmbitionBox reviews

    International VOICE Process | Customer Support · waiting for your command