MOHALI · FULLTIME
International Voice Process Associate
TP
Mohali · onsite · Posted 4d ago
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Undisclosed6–10 yrsfulltimeMohali
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Section · 01
About this role
We are looking for a highly skilled and experienced International Voice Process Associate to join our team. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Stay updated with product knowledge and industry trends.
- Participate in training and development programs to enhance skills.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to new processes and procedures quickly.
- Strong attention to detail and organizational skills.
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Section · 02
Skills
Customer ServiceInternational Voiceanalytical thinkingProcess AssociateInternational Voice ProcessCommunication Skillsvoice processTraining And DevelopmentCommunication And Interpersonal Skills