International Voice Customer Support Executive
Sagility India Private limited · Bengaluru · onsite · Posted 49d ago
About a minute. You'll make an account on the way through.
About this role
Position Summary
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and Responsibilities
- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters
- Assume responsibility for work and coordinating efforts
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms
- Acquiring knowledge and skills of related areas of the process
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Preferred candidate profile
We are looking for immediate joiners
- Graduate / Undergraduate are eligible to apply.
- Candidates with min 1-2 years of work experience in International Voice Process is Mandatory.
Perks and benefits
- Two way cab facility (within transport boundary)
- Five days working, Saturday and Sunday fixed off
- PF and Health Insurance Facility
Interested Candidates kindly reach out to the below mentioned Talent Acquisition team members.
Sai Kiran- [phone removed]
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
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