International Voice_Big 4 Client

Job Description

• Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools.
• Excellent people handling skills with expert knowledge of the contact center operations.
• Self-motivated, team player, action and results oriented
• Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledge and training to resolve issues with good reporting skills.
• Previous experience of working with Global teams is an advantage
• To assist employees with financial application issues over the phone, chats and emails in a timely manner so that they can perform their job and be productive for the firm.