International US Customer support executive

Roles and Responsibilities

• Provide exceptional customer service to clients through phone calls, emails, or chats.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Work on international voice process (US) with excellent communication skills in English language.
• Possess fluency in spoken English with good pronunciation and articulation.
• Have no domestic quality issues and meet performance targets set by the company.

Desired Candidate Profile

• 0-4 years of experience in BPO industry or related field.
• Bachelor's degree in any discipline (preferably B.Tech/BE).
• Excellent command over English language with soft-spoken demeanor.
• Ability to work flexible shifts including night shifts as per business requirements.