International Ticketing Executive

Role & responsibilities

• Handle international flight bookings and ticket reservations.
• Issue, reissue, refund, and cancel airline tickets as per customer requirements.
• Perform fare calculations and provide the best flight options to clients.
• Work on GDS platforms such as Amadeus, Galileo, and Sabre.
• Coordinate with airlines regarding schedules, fares, and ticketing queries.
• Assist customers with travel-related information and documentation requirements.
• Manage PNR creation, modifications, and travel itinerary preparation.
• Ensure accuracy in ticketing, pricing, and travel details.
• Respond promptly to customer inquiries and provide excellent service.
• Maintain records of bookings, cancellations, refunds, and travel transactions.

Requirements

• Experience in international flight ticketing and reservations.
• Proficiency in Amadeus, Galileo, or Sabre GDS systems.
• Knowledge of fare construction, ticket reissue, refunds, and cancellations.
• Strong communication and customer service skills.
• Ability to manage multiple bookings and meet deadlines.
• Attention to detail and accuracy in ticket issuance.

Position: International Ticketing Executive
Department: Travel Operations / Airline Ticketing
Experience: 1-5 Years
Location: Coimbatore