International telecom voice process
Udyora Careers · Hyderabad · onsite · Posted 55d ago
About a minute. You'll make an account on the way through.
About this role
Job. 1
| International Voice Process |
Role: Customer Service Executive International Voice Process
Handle international inbound VOICE for telecom customers
Resolve issues related to network, connectivity, broadband, WiFi, and service interruptions
Provide clear and professional communication to ensure customer satisfaction
Achieve First Call Resolution (FCR) and adhere to process guidelines
Accurately document customer interactions in CRM/ticketing tools
Adhere to quality, compliance, and productivity standards
Eligibility Criteria
Minimum 2 years of International Voice experience(mandatory)
Of which 6 months of Telecom experience is mandatory
Graduates / Undergraduates can apply
Willingness to work in 24/7 shifts"
package : upto 5lpa
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