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    Job · 19685538

    NIIT Learning Systems logo

    International Technical Support || WFO || Gurgaon

    NIIT Learning Systems · Delhi · onsite · Posted 24d ago

    ₹4.0L - ₹5.5L PA2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for L2-level professionals to join our LMS Support Team.


    Role: Executive LMS Support / LMS Admin (L2)
    Location: Gurugram
    Shifts: Rotational (including night shifts)


    Perks & Benefits:
    Both-side cab facility
    Fixed SaturdaySunday off


    Key Skills:
    Excellent communication
    Strong technical troubleshooting


    Key Responsibilities:
    • Provide L2 support for SAP Learning, Training Shop & Certification Hub
    • Handle complex issues and customer escalations
    • Ensure end-to-end ownership of incidents & perform RCA
    • Collaborate with global stakeholders and teams
    • Generate learning usage & customer reports
    • Drive process improvements and platform enhancements
    • Ensure GDPR compliance


    Why Join NIIT MTS?
    • Exposure to global clients
    • Work on enterprise SAP learning platforms
    • Strong learning & career growth opportunities
    • Healthy work-life balance


    Apply Now:
    [email removed]
    [phone removed]


    Sourced from naukri

    Skills

    SAPServicenowAgileTroubleshootingSuccessfactorsC4C ServicearibaDeveloper ToolsesmL2 Technical SupportcloudClient Servicingexcel

    About NIIT Learning Systems

    NIIT Learning Systems logo

    NIIT Learning Systems

    EdTech

    1.3k+

    employees

    1981

    45 years old

    Atlanta, Georgia

    IN

    ₹7.9L PA avg

    Avg at NIIT Learning Systems

    ₹4L – ₹5.5L PA

    This role

    About

    NIIT Learning Systems is a leader in IT education, transforming learning ecosystems for companies by addressing business and talent development needs.

    Industries

    EdTech

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    3.1

    Career growth

    2.2

    Work-life

    3.0

    Employees rate it well for

    Job Security38Company Culture36

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    International Technical Support || WFO || Gurgaon · waiting for your command