International Sales Executive US Process

Key Responsibilities

• Connect with prospective students and parents from the US market through inbound and outbound calls.
• Understand students' academic needs, learning goals, and challenges.
• Provide personalized counselling and recommend appropriate Infinity Learn programs.
• Explain course structure, curriculum, benefits, pricing, and enrollment process clearly.
• Follow up with prospective students/parents and maintain consistent communication.
• Handle queries and objections professionally and convert leads into successful enrollments.
• Achieve assigned daily, weekly, and monthly sales/enrollment targets.
• Maintain accurate records of calls, follow-ups, and customer interactions in the CRM.
• Build strong relationships with students and parents to ensure a positive counselling experience.
• Coordinate with internal academic, sales, and operations teams wherever required.
• Stay updated on programs, offerings, promotions, and relevant US education trends.
• Ensure a high standard of customer service and professional communication at all times.

Required Skills & Qualifications

• Bachelor's degree in any discipline preferred.
• 1- 3 years of experience in academic counselling, inside sales, education sales, international calling, or a related field.
• Experience handling US customers/students will be an added advantage.
• Excellent spoken and written English communication skills.
• Strong interpersonal, counselling, negotiation, and persuasion skills.
• Ability to understand customer needs and recommend suitable solutions.
• Target-oriented with a strong focus on achieving results.
• Comfortable working in a night shift aligned with US business hours.
• Good knowledge of MS Office, CRM tools, and basic computer applications.
• Ability to work independently as well as collaboratively within a team.

Shift Details

Working Hours: 9:30 PM 6:30 AM IST
Working Days : Tuesday to Sunday
Work Environment: Fast-paced, target-driven, and customer-focused

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with a growing EdTech organization.
• Professional training and development opportunities.
• Career growth in academic counselling and international sales.
• Supportive and performance-driven work environment.