International Sales Executive- Tamil Process
PolicyBazaar · Gurugram · onsite · Posted 70d ago
₹3.0L - ₹4.2L PA0–4 yrsfulltimeSourced from
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About this role
Job Profile- Customer Support Executive
Job Location: Gurugram, Haryana only (On-site)
Qualification- Graduation
Mandatory Languages- Tamil
Salary- 3 - 4.2 LPA + Incentives
Working Days- 6 days working with roster off.
Contact Person - HR Anjali - What's app your resume to [phone removed]
Interview Mode - Face to Face only (No virtual rounds)
Job description
Policy Bazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfaction through professional communication and problem-solving.
- Meet daily, weekly, and monthly targets set by the team lead.
Required Skills:
- Excellent communication skills (verbal and written) in English and Hindi.
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.
- Patience and empathy to manage difficult or irate customers.
- Prior experience for customer support role.
- Freshers and experience both can apply.
- Minimum education: Graduate.
- Salary package 3 LPA to 4.2 LPA.
Interested candidates can share their resume to [email removed] or What's app to [phone removed]. Regards,
HR Anjali
Policy Bazaar
We are looking for Immediate joiners .
Sourced from naukri
Skills
TamilSalesbpoB2C Salesvoice processOutbound ProcessBlended ProcessInternational Sales
About PolicyBazaar
PolicyBazaar
Internet
14.0k+
employees
2008
18 years old
Gurgaon,Haryana
India
₹4L PA avg
Avg at PolicyBazaar
₹3L – ₹4.2L PA
This role
About
Policybazaar was founded in 2008 with one objective: bringing transparency in insurance.
Industries
InternetBanking / Insurance / AccountingFinancial ServicesInsurance
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