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    Job · 12491334

    HYDERABAD · FULLTIME

    International Process Associate

    Sitel logo

    Sitel

    Hyderabad · onsite · Posted 63d ago

    Sourced fromNaukri
    Undisclosed0–1 yrsfulltimeHyderabad

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Hiring for Customer Support Professional International Process


    Looking for Immediate Joiners with Good Communication Skills in English.


    Location: Uppal


    Shift : Night Rotational Shifts


    Job Description:


    We are hiring dedicated and detail-oriented individuals for the role of Customer Support Professional. The role involves handling customer support operations, maintaining accurate documentation, coordinating with clients and medical providers, and delivering high-quality customer service while meeting process standards.


    Salary: As per Market Standards


    Eligibility Criteria:


    6months or 1year related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts.


    Key Responsibilities:


    Handle customer interactions through calls, emails, and support channels professionally

    Review and process leave and absence-related documentation

    Maintain accurate records and update internal systems

    Coordinate with clients and internal teams for required information

    Ensure timely resolution of customer queries and concerns

    Maintain confidentiality of sensitive customer information

    Meet quality, productivity, and performance targets

    Support back-office and operational activities as required


    Perks and benefits:

    Performance-based Monthly incentives.

    Health insurance and other benefits.

    Two-way transportation under 30kms.


    If you meet the above criteria and are excited to grow with a dynamic team, please share your resume via WhatsApp or call:

    [phone removed]



    Sourced from naukri

    Section · 02

    Skills

    Claims HandlingEmail SupportInternational Non VoiceCommunication SkillsChat SupportHealth ClaimsClaims Processing

    Section · Company

    About Foundever

    Sitel logo

    Sitel

    BPO

    5.9k+

    employees

    1985

    41 years old

    Mumbai, Maharashtra

    India

    ₹3.4L PA avg

    Avg at Foundever

    About

    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital

    Industries

    BPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    2.4

    Work-life

    2.6

    Employees rate it well for

    Job Security35Overall Company35

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    International Process Associate · waiting for your command