HYDERABAD · FULLTIME
International Process Associate
Sitel
Hyderabad · onsite · Posted 63d ago
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Section · 01
About this role
Hiring for Customer Support Professional International Process
Looking for Immediate Joiners with Good Communication Skills in English.
Location: Uppal
Shift : Night Rotational Shifts
Job Description:
We are hiring dedicated and detail-oriented individuals for the role of Customer Support Professional. The role involves handling customer support operations, maintaining accurate documentation, coordinating with clients and medical providers, and delivering high-quality customer service while meeting process standards.
Salary: As per Market Standards
Eligibility Criteria:
6months or 1year related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts.
Key Responsibilities:
Handle customer interactions through calls, emails, and support channels professionally
Review and process leave and absence-related documentation
Maintain accurate records and update internal systems
Coordinate with clients and internal teams for required information
Ensure timely resolution of customer queries and concerns
Maintain confidentiality of sensitive customer information
Meet quality, productivity, and performance targets
Support back-office and operational activities as required
Perks and benefits:
Performance-based Monthly incentives.
Health insurance and other benefits.
Two-way transportation under 30kms.
If you meet the above criteria and are excited to grow with a dynamic team, please share your resume via WhatsApp or call:
[phone removed]
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Section · 02
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Section · Company
About Foundever

Sitel
BPO
5.9k+
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1985
41 years old
Mumbai, Maharashtra
India
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