International Non Voice Process CHAT and EMAIL Immediate joiner
Moon SEZ Consultants · Pune · onsite · Posted 21d ago
₹3.0L - ₹4.0L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Title: International Customer Support | Non-Voice | Freshers
Work Locations: Pune Viman Nagar | Magarpatta | Yerwada | Hinjewadi
Salary: 3 LPA – 5 LPA
Hiring: Immediate Joiners Preferred
Role & Responsibilities
- Handle international customer queries through email, chat, and other non-voice channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional written communication and service quality.
- Understand customer issues and provide appropriate solutions.
- Escalate complex cases to the concerned team when required.
- Maintain proper records and update customer information accurately.
- Work in rotational/night shifts as per business requirements.
Preferred Candidate Profile
- Graduates and Undergraduates can apply.
- Freshers are welcome.
- Excellent English communication skills, especially written English.
- Good typing, comprehension, and problem-solving skills.
- Comfortable working in an international BPO/customer support environment.
- Willing to work in rotational/night shifts.
- Immediate joiners preferred.
HR: Naseema
WhatsApp: [phone removed]
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer SupportEmail ProcessCustomer CareInbound ProcessInbound CallsEmail SupportInternational Voice ProcessCommunication SkillsInternational BPOback officevoice processnon voiceChat ProcessBlended Process
About Moon SEZ Consultants

Moon SEZ Consultants
Financial Services
125
employees
Pune
IN
₹2.5L PA avg
Avg at Moon SEZ Consultants
₹3L – ₹4L PA
This role
About
Head Office :Office No.310, 311 and 312, Pride Purple Sqaure,Kalewadi Phata,Wakad, Pune -411057
Contact Details-02067916565
Contact Details-02067916565
Industries
Financial Services
Employee ratings
10 reviews
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Culture
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Career growth
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Work-life
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